How do I fix my Fitbit Zip?
How do I fix my Fitbit Zip?
Reset your Zip by:
- Open the battery door using the battery door tool and remove the battery.
- Wait 10 seconds.
- Place the battery back into the tracker with the “+” side facing up, and close the door.
- Your Zip will now be reset. You will see your tracker’s version number, followed by a series of Fitbit Smilies.
What happened to the Fitbit Zip?
The Fitbit zip was discontinued and replaced with the Fitbit Inspire clip accessory in March 2019.
Does Fitbit still support Zip?
Today, however, Fitbit announced that the product will be available to everyone, arriving later this month, priced at $70 for the standard version and $100 for the 24/7 heart rate tracking HR model. …
How do I restart my Fitbit Zip?
Place the battery back into the tracker with the “+” side facing up, and close the door. Your Zip should now be restarted. You will see your tracker’s version number, followed by a series of Fitbit Smilies. When you tap your tracker, it should work normally.
Why isn’t my Fitbit Zip syncing?
If your Fitbit scale won’t sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync. If your Fitbit scale still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.
How do I sync my Fitbit Zip to my computer?
You can force sync your Zip by clicking on the Fitbit Connect icon, which is located by the time and date on your computer. Select Sync Now to start the force sync.
Why can’t I sync my Fitbit Zip?
Troubleshooting steps Force quit the Fitbit app, then reopen it. Bluetooth and turn Bluetooth off and back on. Log in to your Fitbit account on a different phone and try to sync. Remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.
How do I turn my Fitbit Zip off?
There’s no way to turn off your Zip, unless you take out its battery. Please let us know if you have any questions; we’re happy to help. Lorena – Your Zip takes into account the calories you burn while sedentary or sleeping. For more info, see: https://help.fitbit.com/customer/portal/articles/175997.
Why is my Fitbit not working?
You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.
What to do if your Fitbit has a problem?
If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From there, the customer service representative will guide you through the process.
Is there a limited warranty on a Fitbit?
The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. Once again, in English, please? Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it.
How often does a Fitbit need to be replaced?
Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. This means that physical damage that happens because of you — like accidentally running over your Fitbit with a snowblower — won’t be covered.
Do you need a receipt to buy a Fitbit?
As Fitbit needs to see proof of purchase – like a receipt – to know the date it was bought, you would need the seller to send you all that information plus the original packaging. It’s certainly a risk going the eBay route, so proceed with caution.