How do I get my BT phone line moved?

08/10/2019 Off By admin

How do I get my BT phone line moved?

Yes, you can, To take your rented phone with you when you move house, just contact one of our customer advisors on 0800 800 150 (Monday to Saturday, 08:00 – 20:00) to transfer the account over to your new address.

How do I contact BT about a moving house?

You can call us on 0800 783 0235.

Will my BT Hub work in another house?

Re: Can I use my bt hub 6 at a different house? Yes you can use it.

How do I take over a BT line?

The current owner will get a letter from BT saying that someone wants to take over their line. They can ignore this, and the transfer will take place on the day you specify. The type of order you would place is known as a working line takeover.

Can I move my BT Openreach socket?

It’s their property. Openreach can potentially either “walk away” from sorting out faults when their equipment has been moved without their permission. Also, they could charge somewhere around £150 to put things right. They’ll charge you roughly the same to move it, too.

Can I remove old telephone wires from my house UK?

No, it belongs to Openreach and you are not allowed to touch it. If you remove it, then you could be charged the cost of replacing it, as it would appear on their line records.

How do I know if my BT Home Hub is faulty?

Check the lights on your BT Hub If there are no lights, check the power cable is in firmly, and connected to the mains. A steady blue means that the Hub is connected to your broadband. If you are still having problems try turning the device you are using – like a phone, tablet or laptop – off and on.

How do I move an incoming BT line?

The incoming line has to terminate on an internal master socket. Any extensions must be run from that master socket. Its Openreach not BT Retail that do the work, so you need to contact your phone Service Provider and ask for an Internal Home Move. You will get charged about £130, unless there is a lot of extra work to be done.

Can You Keep your BT phone number when you move home?

Find out about keeping your telephone number when you move home. Find out how to cancel your BT phone line, including how to contact us and how much notice you need to give. Can I keep my current phone number if I switch all my services to BT from another provider?

How can I Cancel my BT phone line?

Find out how to cancel your BT phone line, including how to contact us and how much notice you need to give. Can I keep my current phone number if I switch all my services to BT from another provider?

Do you need to be at new house to get BT Broadband?

If you know the house number and postcode of your new home, you can check your predicted broadband speed (under the broadband checker, choose “I’m not with BT”). Do I need to be at the new house when my broadband service is connected?