Is there a time limit on Virgin Mobile calls?
Is there a time limit on Virgin Mobile calls?
Virgin Mobile calls are free for the first 60 minutes, standard ppm rates apply thereafter. Re-dial before 60 minutes to avoid call charges. 2 Inclusive calls are for the first 60 minutes of a call, 19.35p per minute thereafter, redial to avoid call charges. Re-dial before 60 minutes to avoid call charges.
How do I check my Virgin Mobile minutes?
What’s my balance?
- Visit m.virginmedia.com/account.
- Visit your app store and search for “Virgin Mobile My Account” for the balance app.
- Text Balance to 789789.
- Call 789 and press option ‘1’ for your remaining allowances.
- Or check it on a computer by visiting Your Account.
Why does my phone cut off after 2 hours?
This is simply to prevent you being overcharged. The incoming calls will be cut off because the network used by the person who is calling you will also have the same safety feature enabled.
Who does Virgin piggyback off?
Networks like ASDA Mobile, Lebara Mobile, Talkmobile, Virgin Mobile and VOXI piggyback on Vodafone’s coverage in the UK. In the UK, Vodafone offers 99% population coverage on their 2G, 3G and 4G networks. In addition, they offer 5G coverage in 100 UK towns and cities for customers who have a 5G-ready phone and plan.
Which network does virgin use?
As noted above, Virgin Mobile uses EE’s coverage for 4G customers and Vodafone’s for 5G ones. You can see speeds for both of those networks above, but we’re focusing on Vodafone’s, as all customers will eventually be moved to Vodafone’s infrastructure.
Does Virgin Mobile track Internet history?
The company was keen to stress that there are very strict limits on how many such warrants can be issued, under the Regulation of Investigatory Powers Act, and Virgin itself doesn’t get to see or keep that data involved.
How much data do I get with Virgin Mobile?
Grab an awesome 100GB data from an extra £5 a month with any phone! Grab an awesome 100GB data from an extra £5 a month with any phone! Already with us?
How long does it take to receive Virgin Mobile SIM?
Sales consultant told me courier would deliver the sim following day and this was confirmed in my order confirmation email. When nothing had arrived by 6pm I rang customer services and was told sim hadn’t even left Virgin offices yet and would be in 3-4 days time as was actually being sent by Royal Mail.
How is the customer service at Virgin Mobile?
Prompt call centre answering, and dealing with issue. Good network coverage. Just TERRIBLE. Just TERRIBLE. Impossible to be in contact with them and close the contract. No way do find help, I even didn’t have help from the chat, and nobody reply to the phone , no email contact.
Do you get unlimited texts with Virgin TV?
Unlimited Data/ Minutes/ Texts for cable customers: Unlimited plan is for Virgin TV, fibre or home phone customers only, includes unlimited data, and unlimited minutes and texts allowance to inclusive UK numbers for as long as you remain a Virgin TV, fibre or home phone customer.