Where can I change my Ezlink card?

10/05/2019 Off By admin

Where can I change my Ezlink card?

(A) Changing your expiring or expired EZ-Link cards

  1. Visit our Customer Portal and enter your 16 digit CAN number found on the back of your card.
  2. Via EZ-Link app. Download the EZ-Link App on Google Play or App Store.
  3. At Add Value Machines and General Ticketing Machines.
  4. From your card top-up receipts (refer to table below)

How do I replace my student MRT card?

If you lose your School Smartcard Simply call 1800-CALL ONE (1800-2255663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number or concession card number along with your contact number. If you are calling after operating hours, just leave a voice mail.

Where are the TransitLink kiosk?

They are located at selected MRT stations, bus interchanges, bus stops and other locations. Some of the services available include topping up of stored value travel cards and purchasing of monthly concession passes.

How much is a replacement EZ-Link card?

How much is an EZ-Link card? An EZ-Link card which is sold at TransitLink Ticket Offices, Concession Card Replacement Offices, Passenger Service Centres and 7-Eleven, each costs $10, out of which $5 is stored-value for use.

Do EZ-Link cards expire?

Your EZ-Link card is valid for use for 5 years from the date of issue. From 1 Nov 2016, a Refund Service Charge of $1 will be charged per month for EZ-Link cards that have expired for 2 years or more. It will be deducted from the remaining stored value (if any), until the card is refunded or fully depleted.

How much does it cost to make a new EZ-Link card?

Getting a personal EZ-Link card?

Where to get your card Sales Price Stored value Card cost
TransitLink Ticket Offices and Concession Card Replacement Offices located at MRT stations and bus interchanges $10 $5 $5
Convenience stores such as 7-Eleven, Buzz and Cheers outlets Price varies

How much does it cost to replace EZ-Link card?

What to do when EZ-Link card expired?

Simply exchange your EZ-Link card that is expiring/expired before 31 December 2021. Visit any TransitLink Ticket Offices to get your subsidised card now. You can also perform a deferred refund of your EZ-Link that has expired at TransitLink Ticket Offices.

What do I do if I lost my EZ-Link card?

6.1 It is the responsibility of the Account Holder to either block the usage of any lost Auto Top-up Enabled Card (“Lost Card”) via the EZ-Link Mobile App or report the loss of any Lost Card to EZ-Link at its hotline at telephone number 6496 8300 during the hours of 8.00 am to 6.00 p.m. (daily except public holiday).

How do I get a replacement PAssion card?

Please call PA Contact Centre Hotline at 6225 5322, which operates daily from 8am to 6pm (excluding public holidays), for assistance. Alternatively, you may get your lost PAssion Silver Card (Non-Concession) replaced at your nearest Community Club/Centre (CC). Please note that a replacement fee of $7.50 is applicable.

CAN expired EZ-Link card be refunded?

Can EZ-Link card be refunded?

Visit any TransitLink Ticket Office or NETS Customer Service Centre and present your card for refund. Refund amount will be credited into your bank account within 14 working days.

Where can I exchange my EZ Link card?

Passenger Service Centres within most MRT stations. Get a subsidised EZ-Link card at only $3 and continue your journey with us! Simply exchange your EZ-Link card that is expiring/expired before 31 December 2021. Visit any TransitLink Ticket Offices to get your subsidised card now.

Where can I buy MRT TransitLink passes?

You can purchase the passes at selected MRT TransitLink Ticket Offices or at our 24/7 Automated STP Kiosks. Follow us on social media for the latest collectible launch! Any questions?

Where can I exchange my TransitLink concession card?

42 TransitLink Ticket Offices and 6 Concession Card Replacement Offices located at MRT stations and bus interchanges. Passenger Service Centres within most MRT stations. Get a subsidised EZ-Link card at only $3 and continue your journey with us! Simply exchange your EZ-Link card that is expiring/expired before 31 December 2021.

How to report a lost student ezlink Card?

Simply call 1800-CALL ONE (1800-2255663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number or concession card number along with your contact number. If you are calling after operating hours, just leave a voice mail. The lost card will be invalidated within 48 hours from the time of the report.